Privacy Policy

We take your privacy very seriously!

Thanks for using our website and services!

Like you, we believe personal integrity is important and we take your privacy seriously. We want to ensure that we always process your personal data in accordance with legal requirements and your rightful expectations.

This Privacy Policy is relevant for any natural person sharing its personal data directly or indirectly with Home County Shutters (“Home County Shutters”, “we” or “us”) when visiting our website or using our services.

Home County Shutters Ltd is a company established in the UK and as such, we adhere to the General Data Protection Regulation – Regulation (EU) 2016/679.

Our registered address is 522 Rochester Way, Eltham, London SE9 1SQ and with regard to data protection matters, we are happy to receive your questions or concerns by email at:

In this Privacy Policy, we explain what types of personal data we may come to process and for what purposes. We also explain the choices you have in relation to our processing and how you can learn more about our processing and exercise your rights.


Please note that this Privacy Policy concerns the processing of personal data for which Home County Shutters is the data controller, i.e. where Home County Shutters has decided the purposes and means of the processing.


Personal data refers to data that can be related to you as a natural person. We may process the following types of personal data related to you:

  • Contact details such as name, address, e-mail address and phone number

Such information may include IP-address, device and browser type and also information about how you interact with our services, e.g. which features are used and which buttons are clicked.  Plus other information we receive from you through your contacts with us.


We process personal data for the following purposes:

  • To provide our services in accordance with relevant terms and conditions.
  • Administration of the business relationship with you.
  • To provide you as a current or potential Home County Shutters customer information and offers about our services.


We may share personal data with third parties for the purposes explained above.

We may transfer personal data to a country outside the EEA, but we will in such case obtain your consent first, or ensure the transfer is legal and safe by taking other measures.


It is our obligation to only process personal that is accurate, relevant, necessary taking into account our legitimate purposes, and you have the right to control that we do so.

Your Rights Explained:

  1. The right to be informed – you have the right to be informed about how your personal data will be processed.
  2. The right of access – you have the right to see what personal data is being processed.
  3. The right of rectification – you have the right to have errors in your personal data corrected.
  4. The right to erasure – you have the right to request erasure of the personal data being processed.
  5. The right to restrict processing – you have the right to request the data processing to be stopped.
  6. The right to data portability – you have the right to be given a copy of your personal data in a machine readable format.
  7. The right to object – you have the right to object to any aspect of the processing or use of a particular data processor.
  8. Rights in relation to automated processing.

To update personal data that we process about you, please get in touch with us through  To receive a free of charge excerpt of personal data that we process about you, please send us a physical, signed letter to Home County Shutters Ltd, 522 Rochester Way, Eltham, London SE9 1SQ.

Further Privacy and Data Protection Information

When accessing the website, Home County Shutters Ltd will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

Home County Shutters Ltd will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely for the purpose of processing involved, as noted in the Privacy Notice made available to you when you supplied your email address to us.


Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Use of External Links may contain links to many other websites. Home County Shutters Ltd cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Home County Shutters Ltd do not constitute an endorsement by Home County Shutters Ltd or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Home County Shutters Ltd or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Home County Shutters Ltd.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.


Disclaimer and Limitation of Liability

Home County Shutters Ltd makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Home County Shutters Ltd or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Home County Shutters Ltd has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


If you have any questions regarding this policy, or your dealings with our website, please contact us here:

Home County Shutters Ltd, 522 Rochester Way, Eltham, London SE9 1SQ